Privacy Policy

16 February 2025

1. Introduction
Welcome to rezy (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or services (collectively, the “Platform”). By using the Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, property details, and other information you provide during registration or property listing.
Login Information: If you sign up through Google or Facebook, we may collect your name, email address, and profile picture.
Usage Data: Information about how you interact with the Platform, such as IP address, browser type, device information, and pages visited.
Transaction Data: Details of property transactions, including sale prices, locations, and other relevant data are sourced from government revenue department and municipality websites.

3. How We Use Your Information
We use your information for the following purposes:

To provide, operate, and maintain the Platform.
To enable property owners to list properties for sale and facilitate transactions.
To improve the Platform and develop new features.
To communicate with you, including sending service-related notifications and updates.
To comply with legal obligations and resolve disputes.

4. Third-Party Services and Data Handling

We integrate third-party services, such as eKYC (electronic Know Your Customer) and payment gateways, to facilitate secure identity verification and payment processing. Please note the following:

eKYC Services: When you use eKYC services, your personal information (such as name, address, and government-issued identification details) is collected directly by the third-party eKYC provider. We do not store or maintain this information on our systems.
Payment Gateways: Payment-related information, such as credit/debit card details or bank account information, is collected and processed directly by the payment gateway provider. We do not store or maintain any payment information on our systems.

These third-party services operate independently and have their own privacy policies and data handling practices. We encourage you to review their policies to understand how your information is collected, used, and protected by them.

5. Data Sharing and Third Parties
We do not share your personal information with third parties for marketing or advertising purposes without your explicit approval. However, we may share information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating the Platform, subject to confidentiality agreements.
Legal Requirements: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights
As a user, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct your information through your account settings.
Deletion: You can request the deletion of your rezy account and data collected at signup, subject to legal obligations.
Opt-Out: You can opt out of receiving promotional communications from us.
Anonymization: If your name appears in public records, we display it on our platform. You may choose to modify how your name is displayed to other users of the Platform after claiming your rezy token.

8. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on the Platform. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]